Support
Stuck, curious, or have a bug to report? Here's how to reach us.
Get help
📚 Documentation & setup guides
Installation instructions, troubleshooting, and FAQ live in the open-source repository.
github.com/tapshell →🐛 Report a bug / feature request
Open an issue on GitHub. Include your iOS version, TapShell version, and steps to reproduce.
github.com/tapshell/issues →💬 Ask the community
Discussions for general questions, setup help, and tips.
github.com/tapshell/discussions →Common issues
TapShell can't connect to my server
Make sure the TapShell server is running (node server.mjs), your iPhone and Mac are on the same network (or you've set up a
Cloudflare Tunnel), and the URL in Settings → Server matches exactly.
Push notifications aren't firing
Check Settings → Notifications → TapShell on your iPhone. Also verify your server has push credentials configured. Detailed setup in the repo README.
How do I cancel my subscription?
Subscriptions are managed by Apple. Go to Settings → your Apple ID → Subscriptions → TapShell → Cancel Subscription. Cancellation takes effect at the end of your current billing period.
How do I request a refund?
Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com.